FAQ

Everything you
want to know.

Honest answers. No fluff.

The ingredients

One ingredient per treat. Chicken Breast contains chicken breast. Nothing else — no preservatives, no flavouring, no binders, no starch. The entire ingredient list fits in three words.

Our ingredients come from the same suppliers used for human food — wet markets and food-grade producers. Not feed-grade, not industrial by-product. The same quality we'd cook for ourselves. Note: "human grade" has no legal definition in Singapore pet food regulation — what makes ours genuine is the sourcing, not the claim.

Yes. Single-ingredient dehydrated meat treats are nutritionally appropriate for cats as well as dogs. Organ meats tend to be popular with cats. Always introduce new treats gradually.

Single-ingredient treats are ideal for animals with food allergies — there's nothing to react to except the single ingredient. If your dog is sensitive to chicken, choose pork, beef, or sweet potato instead. Suitable for elimination diets.

Dehydration removes moisture below the level where bacteria and mould can survive. The absence of moisture is the preservation mechanism. The trade-off is a shorter shelf life — 3 months at room temperature. That's the honest trade-off for real food.

Storage & shelf life

Unopened: cool, dry place away from direct sunlight and humidity. Up to 3 months at room temperature. After opening: reseal and refrigerate. Consume within 4–6 weeks. Treats freeze well — up to 6 months frozen, defrost at room temperature.

No BHA, no BHT, no propylene glycol. The short shelf life is proof that nothing artificial is doing preservation work. If a treat lasts 2 years at room temperature without refrigeration — ask what's keeping it that way.

Ordering & delivery

Singapore only for now.

Free delivery on orders S$50 and above. Below S$50, a flat S$5 fee applies.

2–4 working days. We'll notify you when your order ships.

PayNow, GrabPay, and major credit/debit cards via Stripe.

If your order arrives damaged or incorrect, we'll replace it at no cost. If your animal doesn't love a product, email us — we'll work something out.

Still have questions?

Get in touch.

Email us at hello@snoutbuddy.com — we reply to every message.

hello@snoutbuddy.com